Last updated: 10 June 2025
NotebookLama offers a 7-day free trial for new users. You are free to cancel your trial at any time within the 7-day free trial period without being charged. If you cancel before the trial ends, you will not be billed, and your subscription will simply expire at the end of the trial period.
If you have been charged for a subscription, you have 7 days from the date of payment to request a full refund. To request a refund, please contact our support team through the refund request form in your account dashboard or by emailing us directly. Refund requests made within the 7-day window will be processed and the full amount will be returned to your original payment method.
Refund requests made after 7 days from the date of payment are not eligible for a refund. However, you may cancel your subscription at any time to prevent future charges. Your access will continue until the end of your current billing period.
Refunds are typically processed within 5–10 business days, depending on your payment provider.
If you have any questions about our refund policy, please reach out to us through your account dashboard or email our support team. We are happy to help.